Privacy Policy

Cubii Home is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store and protect your personal data, in accordance with the General Data Protection Regulation (GDPR) — Regulation (EU) 2016/679 — and applicable Portuguese law.

 

1. Data Controller

Cubii Home, headquartered at Parque das Feiras e Exposições de Portalegre, 7300-306 Portalegre, Portugal, is the entity responsible for processing your personal data. For any questions relating to this policy, you can contact us at info@cubii.pt or by phone at +351 910 403 342.

 

2. Personal Data We Collect

In the course of our activity, we may collect data such as your full name, email address, phone number and home address. We also collect usage data from our website and the Cubii app, as well as information shared in communications you establish with us through email or our contact form.

 

3. How We Use Your Data

Your data is used to respond to contact requests and enquiries, to provide and manage our home automation services, and to continuously improve our website and the Cubii app. With your consent, we may also send information about our services and news. In all cases, we comply with the legal obligations applicable to the processing of personal data.

 

4. Legal Basis for Processing

The processing of your data rests on different legal bases depending on the situation. When you subscribe to our newsletter or fill in forms, processing is based on your consent. When you engage our services, processing is necessary for the performance of a contract. In certain situations, we may also process data based on our legitimate interest in improving our services, or in compliance with a legal obligation.

 

5. Sharing Data with Third Parties

Cubii Home does not sell your personal data to third parties. We may share it with technical service providers, such as web hosting platforms or email services, strictly necessary for the operation of our business. We may also share data with competent authorities when required by law. All third parties involved are obliged to handle your data securely and confidentially.

 

6. Data Retention

We retain your data only for as long as necessary for the purposes described in this policy, or for the period required by law. As a general rule, contact data is retained for a maximum period of three years following the last contact.

 

7. Your Rights

Under the GDPR, you have the right to access your personal data and request a copy of it, to correct inaccurate or incomplete information, to request the deletion of your data, to object to its processing, to request data portability in a structured format, or to request the restriction of processing in certain circumstances. To exercise any of these rights, please contact us at info@cubii.pt.

 

8. Cookies

Our website may use cookies to improve your browsing experience and analyse site performance. You can manage your cookie preferences at any time in your browser settings.

 

9. Data Security

We adopt appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, alteration or destruction. Information security is a priority across all our processes.

 

10. Changes to This Policy

We reserve the right to update this Privacy Policy whenever necessary. Any changes will be published on this page with the respective update date. We recommend that you check this page periodically to stay informed.

 

11. Contact and Complaints

For any questions relating to the protection of your data, please contact us at info@cubii.pt. You also have the right to lodge a complaint with the CNPD — Comissão Nacional de Proteção de Dados, accessible at www.cnpd.pt.